

Date: October 1, 2026

Date: September 7, 2026
What This White Paper Covers How the ADA Title II requirements affect public-sector technology procurement and vendor accountability Accessibility procurement practices used by selected states, including contract clauses, validation requirements, and remediation obligations Risk measures and performance indicators for evaluating vendor documentation, product accessibility, and governance maturity How the Accessibility Conformance Report Evaluator and Risk Assessment capabilities support review, prioritization, […]

Date: September 2, 2026
What This White Paper Covers How to integrate accessibility and records management into a single document review workflow. A four-step process for inventory, archival triage, authorization, and accessible remediation. Practical questions that help determine whether documents should be remediated, replaced, archived, or withdrawn. Performance measures that help agencies improve governance, reduce remediation costs, and prioritize active public content.

Date: November 16, 2026
The upcoming lecture “From ACR Claims to Campus Accountability: Managing Digital Accessibility Risk” will be presented at the Accessing Higher Ground 2026 conference, taking place November 16–20, 2026, at the Hilton Denver City Center in Denver, Colorado. The one-hour general conference session will focus on how higher education institutions can evaluate vendor Accessibility Conformance Reports, or ACRs, identify risk in vendor accessibility claims, […]

Date: October 1, 2026

Date: September 10, 2026
Join us on September 10 for our next webinar, Way Too Early 2: Bridging the Gaps in the ICT Accessibility Lifecycle – Pre-Publication Content Quality Assurance. Remediation earlier in the accessibility web and document content publication lifecycle saves time, enforces training, and reduces costs. Through proactive measures, agencies build accessibility into everyday content workflows.

Date: August 27, 2016
About the Office of the Medicare Ombudsman Optimal provides support to the Centers for Medicare & Medicaid Services’ (CMS’) Office of the Medicare Ombudsman (OMO) to assist in improving Medicare for beneficiaries. Optimal produces the annual Report to Congress (RTC) using real-time storyboarding in support of this contract.

Date: March 28, 2015
Historical Background • Liberia has undergone a long period of bloody civil war that shattered its economy. • Its principal sector of activity, agriculture, has been damaged and is plagued by low crop yields.

Date: September 28, 2014
Website Assessment Tool • Developed organizational website content assessment tool to include all Part D content requirements. • Identifies areas where plans are compliant or need further clarification of posted information.

Date: July 13, 2012
Youth and Social Media • 95% of youth are online and 80% of those use social media. • Conversations on drug-related behavior take place more on micromedia using different slang terminology than used in person.











