Software Services

Optimal is a value-added reseller of two types of software. Optimal offers Efforts-to-Outcomes™ (ETO) and SAS services in its software practice.

ETO™ is a case management software designed to permit social service providers with the capacity to monitor the performance of individual staff, client progress, and organizational outcomes. The software is characterized by its remarkable flexibility, allowing itself to be tailored to individual organizational requirements.

Specific Software Services

Optimal's value-added software services include:

  • Training and implementation services
  • Performance measurement design and training
  • Customer satisfaction design and implementation
  • Change management consulting services
  • Return-on-investment determination
  • Program evaluation
  • Special studies and research

Learn more about Optimal's software service practice with Efforts-to-Outcomes™ (ETO) and SAS®9 software.